Irizar UK is pleased to announce the commencement of its dedicated UK Parts Operation, providing operators with direct access to genuine Irizar vehicle parts, including parts for the Irizar ie mobility range, supported by specialist knowledge, improved availability and a dedicated customer service approach.
The launch marks an important milestone in Irizar UK’s ongoing commitment to delivering a robust and comprehensive aftermarket solution for operators across the UK. The new parts operation has been established to provide a more focused, responsive and efficient service, helping operators access the genuine parts they need to maximise vehicle uptime, performance and operational efficiency.
The dedicated operation has been developed alongside a comprehensive stock-building programme throughout 2026, with the aim of improving parts availability and ensuring customers have access to the components they need, when they need them.
Key benefits of the new Irizar UK Parts Operation include:
- Increased availability of guaranteed genuine Irizar parts
- Optimised stock levels
- Reduced vehicle downtime
- Strong OEM supplier partnerships
- Faster and more accurate parts identification
- Streamlined ordering processes
- Enhanced customer service and support
Commenting on the launch, Mark Jordan, Operations and Aftersales Director at Irizar UK, said:
“The launch of our dedicated parts business represents a significant step forward for Irizar UK. It demonstrates our continued investment in supporting UK operators throughout the lifecycle of their vehicles. By supplying Irizar parts directly to the UK market, we are better positioned to deliver faster response times, enhance service and provide the genuine parts our customers rely on to keep their fleets operating efficiently.”
Sam Williams, Parts Manager at Irizar UK, added:
“Our dedicated parts operation has been developed with the needs of UK operators firmly in mind. By combining increased stock availability with specialist knowledge and strong OEM supplier partnerships, we can provide customers with a more responsive and efficient parts service. Our focus is on making it as straightforward as possible for operators to identify and access the correct genuine parts, helping them reduce downtime and keep their vehicles on the road.”
Supporting Irizar Coach and e-Mobility Solutions
The new parts operation will supply a comprehensive range of genuine Irizar replacement parts for both conventional PSV vehicles and the latest zero-emission transport solutions.
This includes support for Irizar e-mobility vehicles, including the Irizar ie tram, helping operators maintain the performance, reliability and operational efficiency of their fleets.
Working with key OEM partners, Irizar UK Parts provides more than just components. Customers also benefit from specialist knowledge and technical support to help identify and maintain the correct parts for their vehicles.
Fast and Reliable Delivery Across the UK
Through established distribution partnerships, Irizar UK Parts will provide efficient delivery solutions nationwide.
For customers in England and Wales, orders placed before 15:00 will benefit from next-day delivery capability, with Saturday AM delivery options also available.
For customers in Scotland and Northern Ireland, delivery support will be provided through the UK distribution network, helping to ensure dependable parts supply across all regions.
iService: Technical Information at Your Fingertips
The launch of the dedicated parts operation also complements the technical information and support already available to operators through Irizar iService.
Available to owners of Irizar-bodied vehicles, iService is Irizar’s online platform, providing operators and maintenance teams with access to important vehicle documentation and information specific to their vehicle.
Once registered, users can access resources including:
- Parts information and online ordering
- Technical documentation
- Service manuals and maintenance information
- Product updates and support resources
Because information is linked to the individual vehicle, operators can access documentation relevant to their vehicle’s exact specification. Whether carrying out routine maintenance, diagnosing a fault or planning repairs, having the correct technical information readily available can help reduce vehicle downtime, improve first-time fault diagnosis and support maintenance teams with accurate information.
A Complete Aftermarket Support Solution
The new Irizar UK Parts Operation strengthens Irizar UK’s wider aftersales offering, working alongside its existing service, technical and customer support capabilities to provide operators with a more complete support package throughout the vehicle lifecycle.
From routine maintenance and parts identification through to urgent repair requirements, operators can rely on Irizar UK for guaranteed genuine Irizar parts, technical information and expert support designed to help keep vehicles operating efficiently.
The launch reflects Irizar UK’s long-term strategy to enhance its aftermarket offering and deliver greater value to operators nationwide, providing a stronger platform for future growth, customer support and service excellence.
For further information about Irizar UK Parts, or to access genuine Irizar parts and aftermarket support, please contact the Irizar UK team, by email, telephone or register for access to the iservice portal to place orders online.