Irizar UK has announced the promotion of Mark Jordan to Operations and Aftersales Director, further strengthening its senior management team following the successful move into its new headquarters in Blyth, Nottinghamshire.
Mark was previously appointed to the newly created role of Head of Aftersales and has now seen his responsibilities expand to encompass the complete vehicle lifecycle. His remit covers vehicles from their point of entry into the UK, through preparation and delivery, and into full aftersales support, ensuring a seamless and consistent experience for customers.
A well-known and respected figure within the coach industry, Mark joined Irizar UK from Lucketts Travel, where he held the position of Head of Engineering. He brings more than 30 years of engineering experience and has worked closely with Irizar UK since its inception in 2011, firstly as a customer, and latterly as part of the team.
Speaking on his promotion, Mark said:
“I’m pleased to be part of the Irizar UK team at such an exciting stage in the company’s development. Having now settled into the new Blyth facility, my focus is on ensuring a smooth, joined-up process for our customers – from when a vehicle arrives in the country, through preparation and delivery, and throughout its operational life.”
The role supports customers across both the coach and e-mobility sectors of the Spanish manufacturer’s UK division. Irizar UK believes that Mark’s extensive knowledge of the Irizar product range, combined with his first-hand understanding of operator requirements, will further enhance customer confidence and long-term support.
Andrew Blundell, Managing Director of Irizar UK, commented:
“I’m absolutely delighted to have been able to promote someone of Mark’s calibre and experience. His expanded role reflects the importance we place on operational excellence and aftersales support. Mark will play a key role in delivering a consistently high-quality Irizar ownership experience for our customers.”
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